<p>Network Management as a Service (<a href="https://www.geant.org/NMaaS">NMaaS</a>) provides a portfolio of network management applications run on a per-user, secured network monitoring infrastructure (“NMaaS” or “Service”).</p>
<ol>
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<li><strong>Authorized Use:</strong>
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<ul>
<li>NMaaS is for authorized users to manage and monitor network infrastructure.</li>
</ul>
</li>
<li><strong>Prohibited Activities:</strong>
<ul>
<li>Unauthorized access, illegal activities, data manipulation, and distribution of malicious software are strictly prohibited.</li>
</ul>
</li>
<li><strong>Data Protection:</strong>
<ul>
<li>Users must safeguard data confidentiality and integrity, refraining from sharing login credentials.</li>
</ul>
</li>
<li><strong>Resource Conservation:</strong>
<ul>
<li>Users must use NMaaS resources responsibly to avoid impacting performance or availability.</li>
</ul>
</li>
<li><strong>Reporting Violations:</strong>
<ul>
<li>Users must promptly report suspected violations to the NMaaS administrator or support team.</li>
</ul>
</li>
<li><strong>Consequences of Violation:</strong>
<ul>
<li>Violations may lead to disciplinary action or legal consequences.</li>
</ul>
</li>
<li><strong>Policy Review:</strong>
<ul>
<li>This Policy may be updated periodically, with users notified of any changes.</li>
</ul>
</li>
</ol>
<p>By using NMaaS, users agree to abide by this Policy.</p>
<p>GÉANT reserves the right to enforce this Policy at its discretion.</p>
<p>The service log files contain the following user personal data:<ul>
<li><strong>username</strong>, </li>
<li><strong>user identifier</strong>, </li>
<li><strong>first name</strong>, </li>
<li><strong>last name</strong>, </li>
<li><strong>email address</strong>, </li>
<li><strong>IP address</strong> (from which user logged into the NMaaS Portal). </li></ul></p>
<p>The purpose of NMaaS is to facilitate automated deployment of network management and monitoring applications.
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It should be noted that the data collected and stored by particular applications deployed through NMaaS is neither
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controlled nor processed by NMaaS service and the NMaaS Operational Team however it might contain user personal data.
NMaaS does not take any responsibility for the data being collected and stored by those applications. </p>
<p>During the application deployment process NMaaS provides a configuration wizard functionality to ease the initial
setup of the application. Wizard prompts the user to provide different type of data about the equipment to be managed
depending on the application being deployed and this data may include for example device access credentials. It should
be noted that it is not advised to provide in the wizard any user personal data and use generic device access accounts
if possible. NMaaS does not take any responsibility for the data being provided by the user in the wizard. </p>
<br>
<h4><strong>Who Do We Share Data With?</strong></h4>
<p>Personal data persisted in the database and in the log files is processed according to the clearly defined goals
by the NMaaS service Operational Team and is not shared with any third party. </p>
<br>
<h4><strong>Personal Data Retention</strong></h4>
<p>NMaaS user personal data is retained in the database for the period in which particular user uses the service.
Since the moment of reception of user account removal request the data is still kept in the database for a period of
6 months after which it is removed. </p>
<p>Log files are retained for a period of 180 days. </p>
<br>
<h4><strong>Security</strong></h4>
<p>We support the following processes to ensure the security of your personal data:
<ul>
<li>Minimisation of personal data we collect;</li>
<li>Managing, limiting and controlling access to personal data;</li>
<li>Resilience of processing systems and services;</li>
<li>Regular testing of the effectiveness of measures implemented. </li></ul></p><br>
<h4 ><strong>Your Rights</strong></h4>
<p>While we process your personal data, we ensure that:<ul>
<li>We process your data fairly and lawfully;</li>
<li>Your data is accurate;</li>
<li>The data we collect is not excessive but only the data we require to provide the service;</li>
<li>Your data is secure;</li>
<li>Your personal data is securely destroyed when no longer required</li></ul></p>
<p>You have the right to ask what personal data we hold about you, and to complain to the Supervisory Authority
(Autoriteit Persoonsgegevens at <a href="https://autoriteitpersoonsgegevens.nl" target="_blank">
https://autoriteitpersoonsgegevens.nl</a>) about our data processing activities if you feel your data is not
being managed as described here. </p>
<br>
<h4><strong>Contact Information</strong></h4>
<br>
<table class="table table-responsive">
<tr>
<td><p><strong style="vertical-align: middle">Data Controller and Contact</strong><br></td>